Control4 Takeovers

Expert Takeover & Upgrade of Existing Smart Home Systems

Not all Control4 systems are created equal. If you’re experiencing poor performance, lack of support, or outdated technology, Scento offers a specialised Control4 Takeover service to bring your smart home up to standard. Whether your system was installed years ago or by another provider who is no longer active or responsive, we can step in, assess, improve, and take over the support and maintenance of your entire setup.

We often take over systems where the customer has been left with no ongoing support, unfinished installations, or outdated configurations. Our team will diagnose any issues, upgrade firmware, optimise performance, and provide clear, long-term support moving forward.

Control4 Takeover Process

1. Initial System Audit – We inspect your current Control4 setup, devices, wiring, and programming.
2. Consultation & Recommendations – You receive a report detailing what’s working, what’s outdated, and how it can be improved.
3. Upgrade & Optimisation – We upgrade firmware, fix errors, update configurations, and replace faulty devices.
4. System Handover & Support – Once stabilised, we provide you with access, training, and an optional ongoing support plan.

Key Benefits

• Gain peace of mind with professional support
• Fix recurring issues, crashes, or poor responsiveness
• Add new features or expand your system
• Get full access to your Control4 system (many clients are locked out)
• Support plans for ongoing monitoring and updates

Additional Features

• System Cleanup: Remove unused drivers and scenes
• Network Rebuild: Optimise Control4 device communication
• Hardware Upgrades: New controllers, keypads, touchscreens if needed
• Reprogramming: Update scenes, schedules, and automation logic
• Client Handover: Admin access restored, new documentation provided

Common Concerns

Q: Do I need to replace my whole system?A: Not necessarily. We can usually salvage and upgrade existing components to bring your system up to date.

Q: What if I don’t have the installer’s login or programming files?A: That’s common. We have methods to regain access and rebuild your system safely.

Q: Can you support and maintain it long term?A: Yes—we offer the same level of service for takeover clients as we do for new installations.

‍