Effective Date: 7/4/2025
Scento ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or contact us.
Scento is a specialist in Control4 smart home installations, based in the UK. Our website address is https://scento.co.uk. You can contact us at info@scento.co.uk if you have any questions regarding your personal data or this Privacy Policy.
When you interact with our website or services, we may collect personal data such as your name, email address, phone number, and home address (if provided). We also collect details related to your smart home project if you complete a form or book a consultation. In addition, we automatically gather technical information such as your IP address, browser type, and usage data through cookies and analytics tools.
We collect your data to respond to your enquiries, provide quotes and project proposals, manage and deliver smart home services, and maintain effective communication throughout your project. Additionally, your information helps us improve the performance and usability of our website. If you choose to opt in, we may also use your details to send updates or marketing communications.
We take your privacy seriously and ensure that your data is stored on secure servers with appropriate encryption and access controls. We follow industry best practices to protect your personal information and do not store any payment information on our website.
We do not sell, rent, or trade your personal data. However, we may share limited information with trusted third-party service providers such as hosting platforms, email services, or project collaboration tools. This is done solely to operate our business efficiently and deliver services to you.
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or data handling practices. The latest version will always be published on our website and include the updated “Effective Date” at the top of this page.
