Scento is a UK-based smart home automation company specialising in the design, installation, and maintenance of Control4 systems. We work on residential projects including smart lighting, AV, security systems, home cinemas, electric gates, and more. All services are delivered in accordance with these Terms.
The content on our website is provided for general information purposes only. While we aim to keep all information accurate and up to date, we make no guarantees, express or implied, about the completeness, accuracy, reliability, or availability of the information presented. You agree to use our website lawfully and not to use it in any way that may cause damage to the site or impair the availability or accessibility of the content.
All quotes provided by Scento are valid for 30 days unless stated otherwise. A formal agreement or proposal must be signed before we begin any project. Once agreed, timelines, scope of work, and payment terms are clearly outlined. Changes to the project after commencement may affect pricing and delivery timeframes and must be confirmed in writing.
Unless otherwise agreed in writing, payments are made in stages as outlined in your individual proposal. Late payments may result in delays to your project or suspension of services. Scento reserves the right to charge interest on overdue invoices in line with UK statutory rates.
All content on this website, including logos, images, designs, text, and code, is the property of Scento or its content suppliers and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any part of the website or materials without our prior written consent.
Scento is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or services. While we take every reasonable measure to ensure system reliability and performance, we cannot be held responsible for issues caused by third-party software, hardware failure, or misuse after installation.
You are responsible for providing access to your property during agreed site visits, ensuring power and internet availability, and keeping your system secure after handover. If we are working with third parties (e.g., builders or electricians), you are responsible for coordinating schedules unless otherwise agreed in writing.
If you wish to cancel a booked service, please notify us in writing. Depending on the timing and stage of the project, cancellation fees may apply. Deposits are generally non-refundable once design work or system programming has begun. Refunds on equipment are subject to supplier terms and restocking fees where applicable.
Our website may include links to third-party websites or tools that are not operated or controlled by Scento. We do not accept responsibility for their content, privacy practices, or services. You access these resources at your own risk.
We may update these Terms and Conditions from time to time without prior notice. The most current version will always be posted on this page, and your continued use of the website or services indicates your acceptance of any changes.
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms or need further clarification, please contact us at info@scento.co.uk.
